A. Application Form
B. Certificate Agreement
C. Customer Satisfaction
D. Procedures for Complaints / Appeals / Feedback
E. Certification Process
F. Information on request
G. General Conditions
H. Frequently Asked Questions (FAQ)
I. Terms of Use
J.1 Regulations for the use of the Logo (Accredited Standards)
J.2 Regulations for the use of the Logo (Un-Accredited Standards)
K. Procedure for Follow-up, Grant or Renew…
L. Policy on Covid-19